Shipping policy

Shipping Policy

Last updated: June 2026

At ScrubTee we want to get your order to you as fast as possible. Here is everything you need to know about how we ship.

📦 How Our Products Are Made

ScrubTee products are printed on demand. This means every t-shirt and hoodie is made specifically for you when you place your order. We do not keep pre-made inventory.

This allows us to offer a wide range of unique designs but it does mean your order needs a little time to be produced before it ships.

⏱️ Production Time

All orders are produced within 3-5 business days
Production begins immediately after your order is placed
Orders cannot be cancelled or modified once production has started
You will receive a shipping confirmation email with tracking once your order leaves our facility

🚚 Shipping Times

Shipping Method	Estimated Delivery
Standard Shipping	5-10 business days
Total Time (Production + Shipping)	8-15 business days

Please note: These are estimates only. Actual delivery times may vary depending on your location and carrier delays.

💰 Shipping Rates

Order Total	Shipping Cost
Under $50	$4.99 flat rate
$50 and above	FREE

📍 Where We Ship

ScrubTee currently ships to United States addresses only
We do not ship to PO Boxes or APO/FPO addresses at this time
We do not offer international shipping at this time

📧 Tracking Your Order

Once your order ships you will receive:

A shipping confirmation email
A tracking number to follow your package
You can track your order directly on our website or via the carrier's website

If you have not received a tracking number within 7 business days of placing your order please contact us at contact@scrubtee.com

🎄 Holiday Shipping

During peak holiday seasons such as:

Nurses Week (May)
Christmas (December)
Mother's Day (May)

Production and shipping times may be longer than usual. We recommend ordering at least 3 weeks in advance during these periods to ensure timely delivery.

❓ What If My Order Is Late

If your order has not arrived within 15 business days of your shipping confirmation email please:

Check your tracking number for updates
Verify your shipping address was entered correctly
Contact us at contact@scrubtee.com with your order number

We will investigate immediately and make it right.

❌ Lost or Stolen Packages

ScrubTee is not responsible for packages lost or stolen after delivery confirmation
If your tracking shows delivered but you have not received your package please check with neighbors and your local post office first
Contact us and we will do our best to help resolve the situation

📬 Wrong Address

Please double check your shipping address before completing your order
ScrubTee is not responsible for orders shipped to an incorrect address provided by the customer
If you notice an error in your address contact us immediately at contact@scrubtee.com — we will try to correct it before production begins